Helaxy

General Business Terms

Introduction

These General Business Terms (hereinafter referred to as "Terms") govern the sale of products and services by Helaxy Pte Ltd (hereinafter referred to as "Company") to the customer (hereinafter referred to as "Customer"). By placing an order with the Company, the Customer agrees to be bound by these Terms.

 

Order Acceptance

  • Order Placement: Orders can be placed via the Company's email and partner platforms.
  • Order Confirmation: An order is considered confirmed upon the issuance of an order confirmation by the Company.
  • Cancellation Policy: Orders can be canceled within 24 hours of placement. Cancellations after this period may incur a fee.

 

Pricing and Payment

  • Prices: All prices are in United State Dollars (USD) and are subject to change without notice.
  • Quotations: Quotations are valid for 30 days from the date of issue.
  • Payment Terms: Payment is due within 30 days from the date of the invoice. Acceptable payment methods include credit card, and bank transfer.
  • Late Payments: Late payments will incur interest at a rate of 1.5% per month.
  • Taxes: Prices do not include Goods and Services Tax (GST), duties, or other government charges, which are the Customer's responsibility.

 

Delivery and Risk of Loss

  • Delivery Terms: Delivery dates are estimates only. The Company is not liable for delays in delivery.
  • Shipping Costs: Shipping costs will be borne by the Customer unless otherwise agreed.
  • Risk of Loss: Risk of loss passes to the Customer upon delivery of the products to the carrier.
  • International Shipping: International orders may be subject to customs duties and import taxes, which are the Customer's responsibility.

 

Product Use and Compliance

  • Intended Use: Products are intended for research use only and not for human or animal therapeutic or diagnostic use, unless otherwise specified.
  • Regulatory Compliance: The Customer is responsible for ensuring that their use of the products complies with applicable laws and regulations.

 

Intellectual Property

  • Ownership: All intellectual property rights in the products, including but not limited to patents, trademarks, and copyrights, are owned by the Company.
  • Usage Rights: The Customer is granted a non-exclusive, non-transferable license to use the products for their intended purpose.
  • Prohibition of Reverse Engineering: The Customer agrees not to reverse engineer, decompile, or disassemble the products.

 

Confidentiality

Both parties agree to keep confidential any proprietary information disclosed during the course of their business relationship. This obligation remains in effect for 5 years after the termination of the business relationship.

 

Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of Singapore.
  • Dispute Resolution: Any disputes arising under these Terms shall be resolved through arbitration in Singapore, in accordance with the rules of the Singapore International Arbitration Centre (SIAC). Each party shall bear its own costs and expenses.

 

Force Majeure

The Company is not liable for any failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, war, riot, and natural disasters.

 

Amendments

The Company reserves the right to amend these Terms at any time. Any such amendments will be effective immediately upon being posted on the Company’s website or otherwise communicated to the Customer.

 

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

 

Entire Agreement

These Terms constitute the entire agreement between the Company and the Customer and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter herein.

 

Contact Information

For any questions regarding these Terms, please contact us at:

Helaxy Pte Ltd

16 Ayer Rajah Crescent
03-02 Tempco Technominium
Singapore 139965